Shipping policy
At Elure Jewelry, we strive to deliver your orders as quickly and safely as possible. Please read our shipping terms below:
Order Processing
-
All orders are processed and shipped within 48 hours of being placed, excluding Sundays and public holidays.
-
You will receive a confirmation email with your tracking details once your order has been shipped.
Delivery Timeline
-
Orders are typically delivered within 10 business days from the date of shipment.
-
Delivery times may vary slightly depending on your location, courier service availability, and unforeseen circumstances (such as weather delays or logistics disruptions).
Shipping Charges
-
Shipping charges, if applicable, will be displayed at checkout before you confirm your order.
Delayed Deliveries
While we make every effort to ensure timely delivery, Elure Jewelry is not responsible for delays caused by courier companies, customs procedures, or events beyond our control.
Incorrect Information
Please ensure that your shipping details (address, phone number, pincode) are entered correctly. Elure Jewelry will not be responsible for non-delivery due to incorrect or incomplete information provided at the time of checkout.
Order Cancellation
-
Orders cannot be cancelled once they have been shipped.
-
If you wish to cancel your order, you must contact us at contactus@elurejewelry.com within 24 hours of placing the order and before the shipping confirmation has been issued.